Returns & Shipping
Returns: We always hope that you’re completely satisfied with your order, but if for some reason you’re not, we're happy to offer a refund or exchange. Please email us for our return address. If postage was free with your order we will not be able to refund your returns postage cost. If your item is faulty or there is a problem with your order, we will refund your incurred return postage costs provided you comply with our return instructions and you provide us with a copy of your receipt.
All of our products are made to order so your items will be dispatched within 3 working days. Please note that Bank Holidays might cause a delay. If there is an urgency to your order, please do not hesitate to get in touch and we will do whatever we can to help.
We use Next Day Delivery with DHL for all UK orders and Tracked with Royal Mail to all other countries. Due to the current EU climate there will be customs and duties to pay for International orders.
All of our packaging is either recyclable or biodegradable.
We love to leave a note in your order so feel free to let us know in the Notes section of your purchase if you have a special message for a special someone.